ExecutiveOrdersEO
MemoMemorandumObama · D

Presidential Memorandum

Making It Easier for America's Small Businesses and America's Exporters to Access Government Services to Help Them Grow and Hire

This memorandum directs executive agencies to create BusinessUSA, a unified online platform to help small businesses and exporters navigate federal programs and services. It establishes a Steering Committee co-chaired by the Federal CIO, CTO, and Chief Performance Officer to oversee development of the platform within 90 days, with agencies required to integrate their information and services into this "No Wrong Door" system.

Federal Register Open PDF 76 FR 68049

Impact dates

  1. Enhance 1-800-FED-INFO with small business and exporter expertise

  2. Steering Committee to carry out directives; introductory BusinessUSA development and launch

Key directives

  • Establish Steering Committee co-chaired by Federal CIO, CTO, and Chief Performance Officer
  • Launch introductory BusinessUSA platform within 90 days
  • Develop common content standards for agency program information
  • Aggregate cross-agency datasets for business-oriented applications
  • Integrate BusinessUSA into all agency websites, call centers, and field offices
  • Enhance 1-800-FED-INFO with small business and exporter expertise during following year
  • Designate single hosting agency for BusinessUSA operation

Who is ordered

Timeline

Immediate

  • Steering Committee formation with designated agency representatives
  • Executive Committee established from Commerce, SBA, and Co-Chairs

Near term (90d)

  • BusinessUSA introductory version to be developed and launched
  • Common content standards to be developed
  • Agencies to make small business and export program information accessible through BusinessUSA
  • New synthesized content and datasets to be aggregated on platform
  • BusinessUSA integration into agency websites, call centers, and field offices

Long term

  • 1-800-FED-INFO enhancement for small business and exporter expertise during year following memorandum
  • Model for future reforms expanding to all businesses and citizens
  • Potential integration of State, local, and private sector services

Risks & tensions

  • Subject to availability of appropriations may limit implementation
  • Reimbursement mechanism for hosting agency costs may create interagency friction
  • Integration of State/local/private services contingent on legal permissibility
  • Platform success depends on active business feedback and adoption
Presidential Memorandum: Making It Easier for America's Small Businesses and America's Exporters to Access Government Services to Help Them Grow and Hire · Executive Orders